Delivery & Returns Information
Kids Ride-On Spares – UK & International Shipping
At Kids Ride-On Spares, we specialise in supplying replacement parts and spares for kids’ battery-powered ride-on toys, with fast and reliable delivery across the UK.
? UK Delivery Information
We use trusted national courier services such as DPD, FedEx, and TNT to ensure your order arrives safely and quickly.
- Standard UK Delivery: £4.95 per order (covers approx. 95% of UK locations)
- Highlands & Northern Ireland: £14.95 per order
- Delivery Time: 1–2 working days (for in-stock items)
- Tracking: Available on request
Important Notes
- Orders are typically dispatched the same or next working day
- Delivery times may vary if:
- The item needs to be sourced from our supplier
- There are unexpected courier delays
? Ireland Delivery
We are pleased to offer delivery to Ireland:
- Items under 30kg: £39 per order
- Items over 30kg: Collection only from our border depot at Belcoo BT93 (£159 per order)
? Europe Delivery
Due to increased costs and complications following Brexit, we currently do not offer direct EU shipping.
However, customers can still order using a UK-based freight forwarding service:
- Contact us before ordering for guidance
- Arrange a UK forwarding address
- Place your order using that address
- Your chosen forwarder will deliver to your country
If direct EU shipping becomes viable again, we will reinstate this service.
? Christmas Delivery (Peak Periods)
During busy seasonal periods, please allow extra time for delivery.
- Last recommended order date: Typically around 22nd December (1:00pm cutoff)
- Orders placed after this may still be dispatched, but delivery before Christmas cannot be guaranteed
? Ordering & Payment
Ordering online with Kids Ride-On Spares is safe and secure.
We use secure payment systems to ensure your personal and payment details are fully protected.
Alternative Payment Options
- Postal orders
- Personal cheques (please note: orders will only be dispatched once funds have cleared – allow an additional 7–10 working days)
To pay by cheque, please contact us first for instructions.
? Returns Information
We want you to shop with confidence.
- If you receive a faulty or incorrect item, please contact us as soon as possible
- Items must be returned in their original condition where applicable
- Return instructions will be provided by our support team
Please note: Some special-order or non-returnable parts may be excluded—contact us before ordering if unsure.
⚠️ Additional Information
- Adult supervision is always recommended when installing or using ride-on parts
- Delivery times are estimates and may vary during peak periods
- Your statutory rights are not affected