We partner with well-known national companies to deliver orders efficiently. Delivery charges are calculated per order, so please note the specific charges for each purchase. Currently, the delivery fee is £4.95 for 95% of UK locations, excluding the Highlands and Northern Ireland, where the charge is £9.95 Most orders are delivered by DPD Couriers, TNT, or FEDEX, with tracking information available upon request. UK orders typically take 1-2 working days for delivery unless otherwise specified. Personalized items require additional time, with plates usually arriving 5-6 working days after ordering.
We are pleased to offer delivery to Ireland again. Items under 30kg are charged at £39 per order. For items over 30kg, we offer customer collection from our Northern/Southern Ireland Border Depot in Belcoo BT93, charged at £149 per order.
We Send worldwide, including to the USA, Australia, Singapore, South Africa, etc. Order online where delivery is calculated at checkout.
Ordering online with us is safe and secure. We use methods that do not compromise credit card information. You may also send a Postal Order or personal cheque, though personal cheques will delay your order by 7-10 business days for funds to clear. To order by cheque, email us with the item and delivery address, and send the cheque to NR1 Tradings Ltd, Kids Ride on Spare Parts 70d Swan Yard, Kings Street, Norwich, NR1 1PG.
If you are not satisfied with your goods, inform us within fourteen days of receipt for a return. Items must be in original packaging and unused. You are responsible for return shipping costs. Items under 30kg can be returned via ParcelForce for £15-£25, while items over 30kg require a pallet carrier, costing £100-£200. If the item is damaged in transit, send photos for advice or replacement parts. If unresolved, we will arrange collection and a full refund. If multiple delivery attempts fail, we will refund the order minus the delivery cost and return fee.
Goods are charged at the price shown on the product pages at the time of order and include VAT. Prices are correct at publication but may change unexpectedly. If so, you will be informed to reconsider your order.
Complaints received by phone, fax, email, or letter will be addressed professionally and promptly within five working days.
All cars come with a six-month parts warranty. Batteries, motors, chargers, remotes, and wheels are considered consumables and have a 30-day warranty for manufacturing defects. No warranty is provided for issues caused by misuse.
Further information about our waste battery returns service can be found on our website. Trade customers are responsible for informing their customers about waste battery returns.